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Privacy Policy

Last updated: November 2025

At BRYGE AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

By using BRYGE AI ("we," "our," or "us"), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the data necessary to operate and improve BRYGE AI:

  • Account Information – Your name, email address, and password when you sign up.
  • Voice Data – If you choose to create a personalized AI voice, we collect your recorded voice samples for training purposes only. Generated voice notes are not stored.
  • Usage Data – Information about how you use the web app (such as feature usage, session duration, and browser type) collected through Google Analytics.
  • Communications – Any messages or feedback you send to our support team.

We do not collect or store your chat history.

2. How We Use Your Information

We use your data to:

  • Operate, maintain, and improve BRYGE AI.
  • Train personalized AI voices (with your consent).
  • Provide customer support.
  • Analyze usage to improve the product experience.
  • Send service-related notifications (like account updates).
  • [Future] Send optional product or marketing updates (you can opt out anytime).

3. Voice Data and Third-Party Processing

  • We partner with Eleven Labs, a trusted third-party provider, to generate and train custom AI voices.
  • Your voice recordings are securely processed through Eleven Labs' API under their Privacy Policy and are used only to create your personalized voice profile.
  • You can delete your voice data and profile anytime.

4. Cookies and Analytics

We use Google Analytics to understand how users interact with BRYGE AI. Google Analytics uses cookies and similar technologies to collect usage data in an aggregated form. You can learn more or opt out at Google's Privacy & Terms.

5. Data Retention

  • Account data – Retained while your account is active. Deleted upon your request.
  • Voice recordings – Stored only while your voice profile exists. Deleted when you remove the profile or close your account.
  • Analytics data – Retained in aggregated, non-identifiable form.

We may retain limited backup data for a reasonable period to comply with legal or operational requirements.

6. Children's Privacy

  • BRYGE AI is not directed toward individuals under the age of 13.
  • We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it promptly.

7. Data Security

  • We use industry-standard measures to protect your information, including encryption, secure access controls, and Supabase-based data storage.
  • However, no online system is completely secure, and you use BRYGE AI at your own risk.

8. Your Choices

You can:

  • Access or update your account information at any time.
  • Delete your voice profile or recordings.
  • Request full data deletion by contacting us at support@brygeai.com.
  • Opt out of future marketing communications (once available).

9. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will notify users via email or in-app notice before the new policy takes effect.

10. Contact Us

If you have questions, concerns, or data-related requests, contact us at: